Telstra Bigpond Webmail Login Step by Step Guide in 2023

Telstra Bigpond Webmail is one of the most popular email services in Australia. In this article, we will provide a step-by-step guide on how to login to your Telstra Bigpond Webmail account in 2023.

What is BigPond Webmail

What is BigPond Webmail?

BigPond Webmail is an email service provided by Telstra, an Australian telecommunications company. The service allows users to send and receive email using a web browser or an email client. BigPond Webmail is a free service, but users must have a BigPond broadband or dial-up internet service to use it.

How to set up BigPond Webmail

If you’re a new Telstra customer, you can set up your BigPond account by following the instructions in the welcome email you received when you signed up for service. If you’re an existing customer, you can set up your BigPond account by logging in to the Telstra 24×7 app or My Account.

Once you’ve logged in, click on the Email tab and then select the option to set up a new email account. Enter your name, email address and password, and then click on the button to create your account.

How to use BigPond Webmail

Once you’ve set up your account, you can start using BigPond Webmail by logging in to the webmail interface. To do this, go to the Telstra 24×7 app or My Account and click on the Email tab. Then, enter your email address and password in the relevant fields and click on the Login button.

Once you’re logged in, you’ll see your inbox where you can view your new and unread messages. To read a message, simply click on it. To reply to a message, click on the Reply button. To compose a new message, click on the Compose button.

BigPond Webmail also allows you to manage your contacts, create folders to organise your messages, and set up filters to automatically sort your incoming messages. For more information on how to use these features, please refer to the BigPond Webmail help pages.

How to Login into a Bigpond Account?

Assuming you already have a Bigpond account, here are the steps on how to login:

  1. Go to the Bigpond website.
  2. On the top right corner of the page, click on the login button.
  3. A pop-up will appear asking for your username and password.
  4. Enter your Bigpond username and password.
  5. Click on the login button.

And that’s it! You are now logged into your Bigpond account. From here, you can manage your account settings, check your email, and more.

Advantages of using this Bigpond Account:

Telstra BigPond is one of the largest and most popular internet service providers in Australia. They offer a wide range of services including ADSL, cable, and mobile broadband. They also have a huge range of email and web hosting services. In this article, we will take a look at the advantages of using a BigPond account.

One of the biggest advantages of using a BigPond account is the sheer size of their network. They have a huge network of servers and data centres around the country which means that their service is extremely reliable. They also have a large team of technical support staff who are always on hand to help you with any problems you might have.

Another big advantage of using BigPond is the range of extras that they offer. For example, they offer a free anti-virus service which can protect your computer from a range of threats. They also offer a range of other services such as web hosting and email. These extras can be extremely useful if you are running a business from home or if you need to keep in touch with friends and family overseas.

Finally, BigPond offers great value for money. Their prices are very competitive and they often run special offers which can save you even more money. Overall, using a BigPond account gives you a huge range of benefits and is great value for money.

Bigpond Email Login Problem:

If you are a Bigpond user, you may have encountered login problems from time to time. In this article, we will provide a step by step guide on how to troubleshoot the most common Bigpond login problems.

  1. Invalid Username or Password

The first thing you should check if you are having difficulty logging in to your Bigpond account is your username and password. Make sure that you are entering the correct username and password. If you have forgotten your password, you can reset it by following the instructions on the Bigpond website.

  1. Account Locked

If you have attempted to log in to your account multiple times with the wrong password, your account may be locked. To unlock your account, you will need to contact Bigpond customer support.

  1. Two-Factor Authentication

If you have Two-Factor Authentication enabled on your account, you will need to enter a code in addition to your username and password when logging in. The code can be obtained from the authenticator app on your mobile device.

  1. Browser Issues

If you are having difficulty logging in to your account, it could be due to an issue with your browser. Try clearing your browser’s cache and cookies and then attempt to log in again. If the problem persists, try using a different browser.

  1. Maintenance

If you are unable to log in to your account, it could be due to scheduled maintenance. Bigpond typically schedules maintenance during off-peak hours. Try logging in again at a later time.

If you are still having difficulty logging in to your Bigpond account, contact customer support for further assistance.

How to Change the Password for Your Telstra Bigpond Email Account

It is always a good idea to change your password regularly to keep your account secure. If you have a Telstra Bigpond email account and want to change your password, here is a step-by-step guide on how to do it.

  1. Go to the Telstra Bigpond website and click on the “My Account” tab at the top of the page.
  2. Enter your username and password in the login fields and click on the “Login” button.


  1. Once you are logged in, click on the “Change Password” link under the “Security” section.


  1. Enter your current password in the first field and then enter your new password in the second and third fields.


  1. Click on the “Change Password” button to save your changes.


That’s all you need to do to change your Telstra Bigpond email password. If you have any problems or questions, you can contact Telstra customer support for help.

How Can I Unblock A Bigpond Email Address?

If you’re having trouble logging in to your BigPond email account, it’s possible that your account has been blocked. In this case, you’ll need to unblock your account before you can log in. Here’s how to unblock a BigPond email address:

  1. Go to the BigPond website and click on the “My Account” link.


  1. Enter your BigPond username and password.


  1. Click on the “Email” tab.


  1. Click on the “Unblock” button next to your email address.


  1. Enter your BigPond password again.


  1. Click on the “Unblock” button.


Your account will now be unblocked and you’ll be able to log in as normal.


As we know, email is an important part of our lives. Whether we are communicating with our friends, family, or colleagues, email is a great way to stay in touch. However, with so many different email providers out there, it can be hard to know which one is right for you.

If you’re looking for a reliable and user-friendly email service, you can’t go wrong with Telstra BigPond. In this article, we’ll show you how to set up a Telstra BigPond email account and walk you through the process of logging in.

We’ll also provide some helpful tips on how to troubleshoot any login issues you may encounter. By the end of this article, you’ll be a pro at using Telstra BigPond email!

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